Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
thedriedfruits Panagiotis Litsios Oberrheinplatz 1 79618 Rheinfelden, Germany
Phone: +49 175 4409589 E-mail: info@thedriedfruits.com
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
Alternatively, you can declare your withdrawal directly via the online withdrawal function “Withdraw from contract”, using the form at the bottom of this page as well as the corresponding button in the page footer. In this case we will send you a confirmation of receipt of the withdrawal on a durable medium (by e-mail) without undue delay.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the condition, properties and functioning of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not exist for the following contracts:
- Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
- Contracts for the delivery of goods which can spoil quickly or whose expiry date would be quickly exceeded.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill in this form and send it back.)
To thedriedfruits, Panagiotis Litsios, Oberrheinplatz 1, 79618 Rheinfelden, Germany, e-mail: info@thedriedfruits.com:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
- Date
(*) Delete as applicable.
Submit your cancellation online
Here you can declare your cancellation electronically. Only your name and an email address for the confirmation of receipt are required, all other details are optional and merely help us match your request. By clicking “Confirm cancellation” you will immediately receive a confirmation on a durable medium by email (§ 356 (1) BGB).